Special Delivery - Pregnancy Screening and Education
ROSEBUD
® Special Delivery and Special Delivery Express
Comparison Information
Both lifestyle and medical factors can result in increased risk for preterm delivery. The ROSEBUD
® Special Delivery and Special Delivery Express programs provide support and education to pregnant women on ways to minimize the risk for preterm labor and promote healthy lifestyles.
This includes:
- Phone-based pregnancy risk screening and education by an RN specialty case manager
- Verbal and written educational information
- Referrals to case management when risk factors identified
HOW THE PROGRAMS DIFFER
- Three Phone contacts by an RN for:
- Risk screening and teaching at 13-16 weeks gestation
- Follow-up assessment and teaching at 28-30 weeks
- Postpartum assessment and teaching, and obtain delivery information
- Monthly case reporting; quarterly and year-end financial and clinical outcome reporting
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- One phone contact by an RN for risk screening and teaching within the second trimester
- A mailing is sent within two weeks after the estimated due date requesting delivery information from the member.
- Monthly case reporting; quarterly and year-end financial outcome reporting
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PROCESS
The processes are similar for each program
- Once we receive the referral, a letter is sent to the member introducing the program. She can call or return the lower portion of the letter with a decision about participating.
- A comprehensive risk assessment is completed during the initial contact. If risk is identified at any time during the pregnancy, the ROSEBUD® nurse will discuss case management services with the member and the health plan.
- With each contact, teaching is provided related to the member's specific diagnoses, warning signs of pregnancy and healthy lifestyles.
- Educational materials are sent relevant to the gestational age, diagnoses or concerns, educational level and language.
- The member is given a toll-free number and encouraged to call to discuss changes in her pregnancy and ask non-emergent questions.
- A satisfaction survey is sent after case completion requesting input about their experience with the program.