Captricity partners with MetLife to launch new AI-powered solution to transform group life operations. GlobeNewswire, October 4, 2017.
CaseCorrect is a new solution designed to automate workflow processes. It validates insurance cases against business rules and provides greater accuracy for assessing which policies a carrier should underwrite.
Insurance Supermarket's iAgent will revolutionize the insurance buying experience for all Canadians. Canada NewsWire, September 28, 2017.
The iAgent platform can connect customers with professional advisors face-to-face in approximately 30 minutes. This will help to personalize each consumer’s experience whenbuying life insurance, and ensure it is a quick and simple process.
AXA turns Insurance-as-a-Service a reality by launching region's first partner transactional API. Press release, November 13, 2017.
AXA launched Insurance-as-a-Service, providing end-to-end insurance transactional application program interfaces (APIs). The transactional APIs can be embedded into any application, website, or digital channel to deliver real-time insurance cover to customers. API will be available initially for home, travel and auto Insurance.
Insurance claims assessment in seconds soon a reality for Prudential Singapore PRUshield policyholders. Press release, November 13, 2017.
Prudential is testing a new customer e-claims platform with select policyholders. Phase 1 of the
trial involves the automated processing of PRUshield pre- and post-hospitalization claims. Customers will be able to upload scans of bills or invoices via the PRUaccess customer portal.
Brolink facilitates insurance innovation, partners with Pineapple. Cover, October 11, 2017.
Brolink recently invested in improving its Websure.Net and Websure User interface projects. User experience has been enhanced with the provision of new application program interfaces (APIs). Brolink has now partnered with the fintech company Pineapple to foster further innovation.
Softlogic Life launches Express Digital Policy Issuance. Lanka Business News, December 4, 2017.
The Express Digital Policy Issuance platform aims to reduce the amount of time taken to issue a life insurance policy and to eliminate traditional paper-based application processes.
Allianz Lanka launches state-of-the-art automated underwriting platform AUSYS. Daily Mirror, October 17, 2017.
Allianz Life Insurance Lanka launched AUSYS, an automated underwriting platform.. AUSYS has improved the sales and underwriting process by reducing the waiting time for underwriting decisions from three days to a few seconds.
Zurich rolls out Medallia Experience Cloud to enhance customer experience. Press release, December 12, 2017.
The Medallia Experience Cloud will be expanded across Zurich’s U.K.’s general insurance business. The Experience Cloud provides the insurer with customer data in real time and gives valuable customer insights.
Royal London introduces signature-free consent form for claims. Press release, November 14, 2017.
The new process introduces an electronic Access to Medical Records Act (AMRA) declaration using DocuSign technology. This removes the need for paper claims forms or emailed consent forms.
VitalityLife improves underwriting terms for diabetics and other medical conditions. Press release, November 6, 2017.
VitalityLife offers real-time online decisions for Type 1 and Type 2 diabetes. For clients with Type 1 diabetes who have taken good control of their conditions without complications, fully underwritten decisions with terms will be provided online.
Holloway Friendly launches new online underwriting process. Press release, November 2, 2017.
Holloway Friendly introduced an online underwriting service that allows advisors to write short-term income protection business in a matter of minutes.
VitalityHealth launches new Adviser Hub platform. Press release, October 30, 2017.
The new Adviser Hub platform offers 24/7 access, enhancements to the Quick Quote platform, and a new savings calculator. The average time to receive a quote is less than six minutes.
Aviva leverages Appian to deliver on digital transformation initiatives. Press release, October 24, 2017.
Aviva’s new applications using Appian’s low-code platform support automation of back office operations and development of a single customer view. Aviva has also modernized its new product introduction and digitized pension operations.
Scottish Widows launches digital service for workplace pension customers. Press release, October 10, 2017.
The digital service uses responsive design which allows recognition of the type of device the customer is using. It takes two minutes to register for the service, which provides simple access to pension value, contribution history, and investment options.
CANNEX rolls out industry-first comparative illustration platform for variable & fixed indexed annuity benefits. PR Newswire, December 6, 2017.
CANNEX VA AnalysisSM and CANNEX FIA AnalysisSM are tools that allow the advisor to compare and assess annuities with different product designs. The tools calculate the projected performance of annuities contracts.
Vlocity delivers agile insurance quoting. Marketwired, December 6, 2017.
Vlocity Digital Quote, Rate & Apply is part of a suite of insurance applications supported by the Salesforce Platform. It enables insurers to create dynamic needs analysis flows, present product options, and calculate premiums.
New Principal online enrollment tool turns benefits selection into a personalized shopping experience for employees. Press release, October 26, 2017.
The online enrollment tool presents a brief two-minute diagnostic questionnaire enabling businesses to set up their benefits enrollment sites to assist their employees to choose the benefits that best meet their needs.
Anthem Blue Cross and Blue Shield in Colorado to launch integrated digital benefits and health engagement platform. Business Wire, October 19, 2017.
Engage is an integrated digital health platform which connects an individual’s health plans with their claims data and with information pulled from wellness apps. Engage is available to Anthem’s large groups in Colorado and sister plan in California, and across Anthem’s national accounts business segment.
Prudential Financial announces two-way texting for disability claims—an industry first. 4-traders, October 11, 2017.
Employees who manage their disability claims through two-way texting offered by Prudential can take advantage of a 24/7 live phone claim service, an online employee portal, and the ability to e-mail claims and receive payments online.
IBM introduces industry platform designed specifically for insurers. Press release, October 12, 2017.
The IBM Insurance Platform was built in collaboration with Majesco and MetLife. The platform will use technologies such as artificial intelligence (AI), cloud, and blockchain. MetLife will have the ability to tailor and scale its benefit offerings, from quote to claim.
Accenture Life Insurance & Annuity Platform launches personalized SmartVideo templates to enhance customer experience. Press release, October 10, 2017.
The SmartVideo suite includes video templates for onboarding, policy snapshots, and confirmation and notification messages. They are designed to reduce the time it takes to develop personalized customer messages. Such personalized videos are viewed as a more-effective and engaging way to communicate with customers.
Intelligent underwriting for life insurance with MassMutual and LifeRisk 360. Press release, October 4, 2017.
LifeRisk 360 will create the first individual mortality risk scoring system. Captricity and MassMutual anticipate that LifeRisk 360 will provide intelligent insights that reduce underwriting time.