SulAmérica implements Digital Signature for collective life products. Revista Cobertura, January 8, 2021. (Text in Portuguese)
SulAmérica now offers the convenience of a digital signature for the closing of contracts involving the collective products of Life: SulAmérica Você Empresa and SulAmérica Capital Global. The contract proposal and the broker’s letter are sent by e-mail to digital signature with total security, including validation via email and SMS. Everything is done intuitively from the Easy VG Quoter, available on the Broker Portal.
Manulife enhances virtual ID verification in Canada. PR Newswire, March 30, 2021.
Manulife has partnered with identity verification platform Yoti to accelerate digital registration for customers. Manulife Bank applicants will be able to quickly and seamlessly verify their identity by uploading a picture of their official ID along with a selfie. The virtual solution can be completed via any mobile device, laptop, or desktop camera that is enabled to take pictures.
ClaimBuddy: One-stop shop for claims. BloC, February 12, 2021.
ClaimBuddy is a one-stop solution, and the whole process is patient-centric. The company uses technology to help make insurance claims hassle-free for patients and hospitals.
LIC introduces online proposal deposit collection in ANANDA. Early Times, January 6, 2021.
LIC of India has introduced online proposal deposit collection in ANANDA, where the customer can pay the online proposal deposit through Payment Gateway. The customer can now use the various options, such as credit card, debit card, netbanking, wallets, and UPI, at their own convenience.
Orange, the first operator in Spain to incorporate Bizum as a payment method with BBVA.
ENP Newswire, February 4, 2021
The telecommunications company Orange has become the first operator in Spain to incorporate Bizum into its means of payment. This will lead to to a simpler process that significantly reduces the average purchase time.
AIA Life simplifies underwriting for its new cancer insurance. Business Korea Daily News, Tuesday, February 16, 2021.
The AIA Super-Simplified Cancer Insurance (renewal type) plan has an issue age has been extended to 80 years of age, and customers can receive protection after answering only one underwriting question.
Digital Insurance Group (DIG) and dacadoo set to offer lifestyle-based products to life insurance clients. Press release, March 30, 2021.
DIG and dacadoo have partnered to launch a new quote-and-buy product that will revolutionize the underwriting process for life operators. With as few as four data points – height, weight, age, and sex – dacadoo’s Health Risk Quantification technology produces full estimation sets on mortality and morbidity in real time.
Royal London adds Underwrite Later for business protection and later life options. Press release, January 21, 2021.
Eligible customers will have the option to get cover straightaway on Life Cover plans up to £3.5 million. The cover starts immediately while the insurer requests medical evidence and completes the underwriting assessment. Plans can stay in force for up to six months while evidence is outstanding.
Voya Financial introduces new claims model to help American workers maximize their voluntary benefits. Business Wire, March 18, 2021.
Voya Claims 360 is an integrated and intuitive model designed to simplify the claims process for supplemental health insurance products. Voya Claims 360 offers product-to-product claims integration. Voya’s intuitive claimspayment model anticipates the needs of employees filing an initial claim and pays up front for additional expected covered costs.
APRIL International selects Ephesoft to drive efficiencies and help create competitive insurance packages. PRWeb, March 10, 2021.
Ephesoft has been selected to automate APRIL’s claims and hospital invoices processing. The Ephesoft Transact platform will be used to capture, classify, extract, validate, and export data through APIs. APRIL will use English, Chinese, and Thai to help streamline their document processing.
Guardian Life Insurance, CDW and KÜHL use Lucidworks connected experience Cloud (CXC) to improve customer experience. Globe Newswire, February 16, 2021.
Insurers improved customer experience by adopting Lucidworks, the Connected Experience Cloud provider. Insurers found after deploying Lucidworks CXC that they boosted revenue, reduced costs, and improved the digital experience for customers and employees.
Blue Shield of California, CommonSpirit team to streamline patient billing experience. Fierce Heatlhcare, January 21, 2021.
Blue Shield members enrolled in the program receive a consolidated and easy-to-understand monthly bill and have a slew of payment options to cover the cost in full or in interest-free instalments.
NTT DATA and FAST to help life insurers scale innovation, improve customer experience. Business Wire, January 14, 2021.
NTT DATA will leverage FAST’s microservices-based technology platform to help life insurers rapidly increase efficiency, develop new innovations, and streamline the customer experience. They hope to deliver their shared vision of digital third-party administration (TPA) and Business Processing as a Service (BpaaS). The life and annuity digital ecosystem will provide digital TPA services, accelerated time to market for new products, and a common user experience.