Desjardins launches Omni mobile app. Newswire, March 2, 2021.
The new Omni mobile app gives employees a simple way to manage their group benefits and retirement savings plans. It combines the Claim 360° and Your Way apps to streamline the user experience. Employees can submit a claim in seconds.
FWD launches market-first instant claims service. Press release, January 7, 2021.
Claim applications submitted to the eservice’s app are processed instantly. Customers can get claims approval and receive payment through Faster Payment system (FPS) at any 7-11 convenience store, or a direct transfer to their bank accounts.
EKincare, Bharti AXA General Insurance launch fitness app, portal. MSN, March 4, 2021.
The collaboration is set to roll out a fitness app and portal, Bharti AXA Wellness Cuppa. It will help customers keep track of their daily fitness levels, and customers can participate in daily challenges.
Africa Alliance Insurance set to launch claims app. News Agency of Nigeria (NAN), February 24, 2021.
African Alliance Insurance will launch a claims app that will ease the filing of claims and offer a quick response in order to satisfy its customers.
Unum extends in-demand Help@hand app to small businesses with a life insurance or critical illness policy. Press release, March 9, 2021.
Access to the Help@hand app is now available at no cost for small businesses with a life insurance or critical illness policy. The app gives quick access to unlimited sessions with U.K. GPs, up to eight consultations a year, for mental health and physiotherapy treatment, medical second opinions, and an EAP.
AIG Retirement Services launches new mobile app capabilities to help nonprofit and public service employees save for retirement. Business Wire, March 30, 2021.
The mobile app offers plan participants clear steps for enrollment from start to finish. It offers a user-friendly investment selection process, multifactor authentication, and the opportunity to ask questions of a financial professional before finishing the application.
Humana and IBM Watson Health collaborate to simplify and enhance the member experience for Humana Employer Group customers. ENP Newswire, February 12, 2021.
Humana will deploy IBM Watson Assistant for Health Benefits, an AI-enabled virtual assistant built in the IBM Watson Health cloud. The service will initially be made available to Group and Dental members. The AI assistant will answer questions on Humana’s medical plans and personalize each answer to the Humana member based on his or her active or future health plan.
Reliance Standard expands integrated customer experience and technology solutions with matrix to include voluntary supplemental health. Business Wire, February 10, 2021.
The customer experience will now include voluntary supplemental health products, including accident, critical illness and hospital insurance. This experience includes access to a 24/7 U.S. customer service center and a mobile app with features such as electronic signature and smartphone uploads.
Aetna International introduces new mental health benefits to its core offering. RealWire, February 2, 2021.
Customers of Aetna’s Summit and Pioneer plans will have access to the mental health and well-being support available to its global members. Services include access to Aetna Mind, which features the Wysa app, an EAP, and face-to-face counseling.
Mindtree helps Aflac simplify claims experience for customers. Newswire, January 20, 2021.
MyAflac Mobile enables customers to file claims directly from their mobile device. Customers can file claims, receive notifications, and upload documents. Customers can also set up direct deposit through the app.
Careington announces launch of Get More Rx Discount prescription program mobile app. PR.com, January 15, 2021.
The Get More Rx discount prescription program provides individuals and their families with discounts on generic and brand-name prescription medication. The app will allow comparisons of medications at participating pharmacies near a customer’s location. Users can search by medication type, dosage, and quantity.