Technology

Canada

Sun Life clients can now get the insurance they need, faster than ever. Press release, July 21, 2020.
The new Sun eApp helps clients and their advisors through the process of applying for life and critical illness insurance digitally. The online platform supports advisors as they submit digital insurance applications and settle and manage in-force policies. It speeds up the end-to-end process so that customers can receive a decision on their application in 24 hours.

China

Ping An Good Doctor launches Global Medical Consultation Platform in 24/7 support of Anti-COVID-19 efforts. PR Newswire, April 8, 2020.
The Ping An Good Doctor Global Medical Consultation Platform will offer 24/7 online consultation services for global users. The expert doctors are from departments including respiratory, internal medicine, traditional Chinese medicine and general medicine, and possess abundant hands-on anti-epidemic experience in China. The platform provides 24/7 English consultation services for overseas users.

India

You can initiate insurance policy renewal request in a minute with this AI-driven facility. Live Mint, September 02, 2020.
Aditya Birla Sun Life Insurance has recently introduced a Conversational Renewal Bot. The private insurer is one of the first companies to launch this artificial intelligence-driven bot.

ICICI Prudential Life Insurance introduces AI-powered voice chatbot on Google Assistant. Mint, August 31, 2020.
LiGo is an AI-powered voice chatbot on Google Assistant that the insurer launched as part of its customer service initiative. The service will be available in English and nine other Indian languages. Customers will be able to access policy information based on voice commands.

GOQii launches Smart Vital Watch in India. IndiaTV, August 1, 2020.
The Smart Vital Watch smartwatch comes with a 1.3-inch touchscreen and SPO2 (blood-oxygen-level) monitor. It is available for Rs 5,999 in India.

Japan

Asia’s first prescription “Digital Therapeutic” approved in Japan; nicotine addiction treatment app with CO checker receives regulatory approval - CureApp, Inc. Business Wire, August 31, 2020.
The CureApp SC Nicotine Addiction Treatment App and CO Checker (hereafter, CureApp SC) is Asia’s first therapeutics app.
CureApp SC is a prescription medical device designed to aid patients who are receiving outpatient smoking cessation treatment.

Eisai, DeNA launch smartphone app for dementia prevention. Press release, July 28, 2020.
Eisai Co., Ltd. and DeSC Healthcare Co., Ltd. announced that they have begun provision of the brain performance application Easiit (non-medical device, referred to as Easiit App) for prevention of dementia. The Easiit App, offers a menu of individualized recommendations based on users’ footsteps, diet, sleep, and weight records (lifelog). The log is updated on a weekly basis and displayed. Individualized scoring is conducted based on actions and habits which are good for brain performance.

SOMPO Himawari Life partners with dacadoo to launch health engagement app. Mobihealth News, July 30, 2020.
Linkx Kenko Try is an application that can predict lifestyle disease risk in six years by capturing health checkup results. The application can provide advice to help improve one’s lifestyle by looking at these results.

Pakistan

TPL Life joins hands with THB. The Nation, September 16, 2020.
THB provides virtual hospital (home care and after care), telehealth, wellness, and lifestyle programs and chronic care management. The Global Care program is a premium one-stop solution for health management and wellness services that customers can access easily from anywhere in the world.

Peru

La Positiva Seguros launches teleconsultation platform for monitoring and customer service, including those diagnosed with COVID-19. Business Empresarial, August 2020. (Text in Spanish)
La Positiva Seguros has launched its new Medical Online platform. The platform will also allow the prescription of drugs and home delivery of medications through Farmadelivery.

Philippines

InLife taps fully digital platform. Manila Standard, July 22, 2020.
Inlife launched the Virtual Business Enabler platform which allows InLife financial advisers to complete insurance selling without any face-to-face interactions with the client. Underwriting decisions can take as little as 30 minutes.

Singapore

Great Eastern launches new mobile app to provide customers with active policy management capabilities and better visibility of wealth and protection policy benefits. Press release, July 1, 2020
The GreatEastern app now offers customers the opportunity to manage their insurance and investment-linked policies 24/7. Customers can make fund switches, fund withdrawals, and premium apportionments.

South Korea

Telcos launch blockchain service for insurance partner. Capacity, July 7, 2020.
Three major telecom companies in South Korea have launched the blockchain-based Mobile Notification Service (MNS) for insurance customers. The solution combines blockchain and mobile notifications to deliver updates on non-life insurance products to customers via their phone.

United States

Robot takes contact-free measurements of patients’ vital signs. MIT News, August 31, 2020.
The robots, which are controlled by a handheld device, can also carry a tablet that allows doctors to ask patients about their symptoms without being in the same room. Using four cameras mounted on a dog-like robot developed by Boston Dynamics, the researchers have shown that they can measure skin temperature, breathing rate, pulse rate, and blood oxygen saturation in healthy patients from a distance of 2 meters.

Cambia Health Solutions launches Journi® – a new health solutions platform powered by data, innovation, and people to ensure personalized, simple, and better care. PR Newswire, August 13, 2020.
Journi is a new health platform that is currently available to organizations that deliver health and wellness benefits to their employees in Oregon, Washington, Idaho, and Utah, with plans for nationwide expansion in the coming months. The platform offers real-time access to professionals via video chat, scheduling of medical appointments, and access to healthcare coaches.

Free mental health app for frontline workers. Health Tech Insider, July 20, 2020.
The Heroes Health app from the University of North Carolina is designed to support first responders and healthcare workers as they cope with the stress caused by dealing with the COVID-19 pandemic. Once a week, it guides users through a quick mental health self-assessment. The app evaluates the responses and allows the user to track and analyze their symptom trends.

Heal, the leader in Doctor House Calls, launches affordable flat rate healthcare to help families save up to $2,200 per year. PR Newswire, July 14, 2020.
Heal Pass provides house calls and telemedicine from physicians at a fixed monthly fee with no copays, no deductibles, and no insurance required. Customers can register for the service starting at $49.00 per month. Extra people can be added to the account at the cost of $10 per person to a maximum of six.

Healthfirst continues to advance digital tools with launch of mobile app. PR Newswire, July 9, 2020.
The Healthfirst NY Mobile App is an iOS-compatible mobile app that can be used to access in-network care, locate essential services, and view benefits.

Nassau Financial Group launches Simple Annuity, a first-of-its kind iOS app for fixed annuities. Business Wire, July 7, 2020.
Simple Annuity is an iOS mobile application to support sales of the company’s fixed rate annuities. The app allows customers to compare and track rates across different savings products. Customers can also take online savings courses from their phones.

VOS Systems LLC launches AlertTrace™ contact tracing device to provide accurate COVID-19 tracing with employee privacy.
PR Newswire, July 8, 2020.
AlertTrace is an anonymous contact tracing solution for workplace safety. The solution provides reliable daily monitoring to record close contact interactions through wearable Bluetooth technology. With the use of this technology organizations can react quickly to safeguard their employees.

UnitedHealth Group launches new digital health therapy for type 2 diabetes. Fierce Healthcare, July 17, 2020.
Called Level2, the program provides eligible members with several connected devices including a mobile continuous glucose monitor and activity tracker to provide customized real-time feedback for managing their condition.