Streamlining Process

Australia & New Zealand

BizCover signs Comparethemarket.com.au white-label deal. Press release, June 5, 2017.

The two fintech providers are collaborating to offer small-business customers the opportunity to compare business insurance products over the phone or online. The online service simplifies the process of comparing and buying business coverage, while reducing fees.

Bangladesh

MetLife BD [Bangladesh] launches first digital paperless sales tool. The Financial Express, April 7, 2017.

Prajapati is a tab-based policy app that enables customers and financial associates to complete the life insurance buying process online together. App screens enable customers to review the available options, calculate premiums, and pick the policy that best matches their needs, before submitting their selected policy for underwriting approval.

Canada

iA Financial Group simplifies and accelerates the application process for all individual products. Press release, May 29, 2017.

The simplified and accelerated application process is being offered for all individual life, critical illness and disability products. Representatives will be able to confirm acceptance for nearly half of their clients at the point of sale through an innovative electronic platform and the easing of medical requirements.

Invisor launches Invisor TermLife partnering with Teachers Life Insurance. Press release,May 11, 2017.

Invisor‘s TermLife Insurance service offers Canadians an opportunity to buy fully underwritten life insurance using only the online tool. Life insurance can be bought online for up to $500,000 in coverage for flexible terms of 10 to 40 years.

Empire Life introduces eContract Delivery for Fast & Full. Press release, April 7, 2017.

As part of its Fast & Full® Application Process, customers can now receive their insurance contracts electronically.

iA Financial Group launches a new online drug management platform for its group insurance clients. Cision Newswire, April 4, 2017.

PharmAssist is a new online drug management platform launched to iA Financial Group’s group clients. This platform allows customers to review, implement, and manage their drug plans.

Japan

Medicare Life introduces a paperless application procedure for face-to-face sales. Press release,May 29,2017. (Text in Japanese)

Customers can apply to a maximum of four products at the same time. The underwriting results are shown instantly and only one digital signature is required to complete the application for multiple products. 

South Korea

Aon's PathWise Solutions Group develops world-first IFRS 17 solution for Kyobo Life. PR Newswire, May 15, 2017.

The PathWise Solutions Group IFRS 17 business solutions package is an integrated enterprise high performance computing (HPC) business platform for the new financial reporting framework, IFRS-17. PathWise enables businesses in South Korea to model liabilities and assets and to generate scenarios simultaneously.

”Blockchain will bring innovations to insurers”. The Korea Times, April 24, 2017.

Kyobo Life is one of four Korean organizations participating in blockchain pilot projects supported by the government. The project is expected to shorten the claims process without compromising data security. Kyobo Life plans to sign deals with major hospitals in Seoul and surrounding areas by the end of 2017.

United Kingdom

London & Country Mortgages (L&C) and Royal London launch tool to ‘revolutionize’ protection. Mortgage Strategy, June 5, 2017.

The Streamline Mortgage Protection tool uses algorithms to speed up and simplify the underwriting journey. It is now easier for customer to purchase protection as part of the mortgage sale.

United States

Allianz Global Assistance joins forces with MasterCard to make claim payments in real time. PR Newswire, June 14, 2017.

Allianz can now pay customers’ claims in real time using MasterCard Send, a Push Payments service that digitizes payments typically handled via cash or check. The funds can be delivered quickly and securely anywhere a debit card is accepted.

John Hancock Insurance introduces John Hancock ExpressTrack to significantly accelerate and simplify the life insurance purchasing process. PR Newswire, June 13, 2017.

Customers who qualify for ExpressTrack will receive an underwriting decision within three days. Medical examinations and lab work are not required.

Allianz Life enhances application experience with new accelerated underwriting and ApplyNOW technology. Press release, April 4, 2017.

Allianz Life introduced a new accelerated underwriting process for Allianz Life Pro+ Fixed Index Universal Life Insurance policies, with fewer underwriting requirements for eligible applicants.  The ApplyNow digital tool allows applications to be submitted digitally, leading to more-complete and accurate applications.