Emma Wilkins

Emma Hickey

Vice President
Digital Health and Propositions
Global Health

Emma Hickey is Vice President, Digital Health and Propositions, Global Health, and is based at the RGA London office. Prior to her current role, Emma was Research and Proposition Manager, Global Health, and RGA Head of Health – Southeast Asia Markets. She has worked across the U.K. and Southeast Asia markets to build and develop RGA’s health reinsurance business through the delivery of high-quality and sustainable products, solutions, and services to RGA’s partners. Emma joined RGA in April 2017.   

Emma has more than 25 years of life, health, and medical claims management and product design experience gained from working in the U.K., South Africa, and, more recently, in the Asia Pacific region, where she was based for eight years before returning to London in 2019. She has held several senior reinsurance roles and served as Group Strategic Claims lead for two years at direct insurer AIA, where her time was equally split between Hong Kong and Thailand. 

Emma is passionate about using her expertise in managed care and health intervention strategies to develop medical products and services that improve the value proposition of insurance, reduce the protection gap through increased accessibility, and improve the overall customer experience.