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Preparation Beats Chaos: Why digital underwriting needed a playbook
By
  • Jacqueline Waas
  • Fazilya Abdulkafarova
  • Taylor Pickett
  • Guizhou Hu
Articles April 2026

Digital underwriting evidence continues to grow in volume and complexity. RGA’s new Digital Underwriting Evidence (DUE) Playbook provides insurers with a structured, disciplined way to match the right evidence to the right underwriting question. 

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Latest

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Research and White Papers May 2026
New RGA Study: A Practical Path to Reduce MD Referrals in Automated Underwriting

Reducing unnecessary refer to medical director (RMD) responses represents one of the most impactful ways to improve automated underwriting (AU) performance. A new paper from RGA explains how, by refining impairment criteria, adding targeted reflexives, and grounding ...

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Articles May 2026
Why Most Life Insurers Under-Detect Fraud – and How to Fix It

Disability and life claims fraud rarely looks dramatic, but the impact on insurers’ loss ratios, pricing, and customer trust is enormous. Many organizations still under-detect fraud because of structural silos, misaligned incentives, cultural hesitancy, and underused...

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Articles May 2026
Partnering for Growth: Insurance innovation in Canada

Market forces – from economic pressures and customer expectations to technological advances and changing demographics – have converged to make partnerships vital to insurance innovation and business growth. This article features insights derived from a joint presenta...

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Explore Our Publications

RGA produces a number of specialized publications featuring expert opinion and analysis. Explore our public collection or contact us for whitepapers, webinars, and other resources. 

ReFlections

Explore the industry's premier medical underwriting publication. 

Explore the ReFlections Series

Product Trends

Investigate product development trends and developments from around the world. 

Explore the Product Trends Series

Global Claims Views

Delve into claims management issues with experts. 

Explore Global Claims Views