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Global Claims Views

COVID-19: A Focus on Fatigue Pt. 1

Post-viral syndrome? Read more about post-recovery COVID-19 consequences. 

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COVID-19: A Focus on Fatigue Pt. 2

Post-viral syndrome? Read more about post-recovery COVID-19 consequences. 

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Claims Adjudication in the Age of COVID-19

Could claims evolution be the right response to today's revolutionary change?

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Suicide Prevention Initiatives and Claims Challenges


Part II of an examination of suicide, dealing with prevention and claims management.

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Suicide Trends and Risk Factors

Review suicide trends and risk factors in three nations. 

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Claims management challenges Real or Imagined? Part III - 2017


Part III of a comprehensive claims management survey from RGA. 

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Claims management challenges Real or Imagined? Part II - 2017


Part II of a comprehensive claims management survey from RGA. 

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Claims Management Challenges Real or Imagined? Part I - 2016


Part I of a comprehensive claims management survey from RGA. 
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Disability Claims Bias

Find out how to mind the traps to avoid disability claims bias. 


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Assisted Suicide and Euthanasia

Read more about claims management considerations around suicide and euthanasia. 

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Tips for Clear Written Communications with Claimants


Explore simple suggestions to communicate key skills for claims assessors.

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Foreign Death Claims

Overcome challenges associated with foreign death claims.


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Disability: RGA’s Claims Management

Learn more about pathways to better disability assessment. 


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Five Areas of Medical Innovation in Critical Illness (CI)

No one is better at understanding critical illness (CI) than the people charged with defining it.


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Claims Best Practices for Life Insurance Fraud Prevention

If you work in life insurance claims long enough, you see every kind of scam

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Rethinking Rehabilitation

Gain a fresh perspective on physical therapy and rehab from an Australia  perspective. 

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How Effective is Your Approach to Managing Mental Health Claims?

Effective and empathetic service is critically important.
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Critical Illness

Understand challenges associated with Gastrointestinal Stromal Tumours (GISTs).

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Disability

Explore psychological tests to objectively evaluate claimant reliability.

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