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Global Claims Views
Protecting the Right People: Exposing Fraud in Disability Claims
Articles
July 2023
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Lawrence (Larry) Ryan
The fight against fraud in disability claims requires constant vigilance and cooperation among all stakeholders. Working together we can better combat fraudulent activity and protect the resources meant for those individuals facing real challenges in their daily lives.
Protecting the Right People: Exposing Fraud in Disability Claims
The fight against fraud in disability claims requires constant vigilance and cooperation among all stakeholders. Working together we can better combat fraudulent activity and protect the resources meant for those individuals facing real challenges in their daily lives.
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Global Claims Views: Employing the Elderly May Help Solve Some Big Problems
Healthy aging promoted through widespread engagement and inclusion of the elderly could help solve some big problems society and the life and health insurance industry currently face.
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Long COVID - The Long-Term Disability Claims Gap
From a disability insurance standpoint and based on numerous articles in the scientific literature and lay press, insurers might have expected a tsunami of long-term COVID disability claims after the expected six-month waiting period. Thus far, however, this has not bee...
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Addressing the Claims Talent Drain
RGA Singapore's Terence Leong shares three steps insurers can take to foster an engaged and motivated workforce.
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Moving from Aging to Aged Populations in Asia
Insurers must redesign protection products to cater to the needs of people at every stage of life. The right steps now can provide security and greater peace of mind for elderly consumers as well as sustainable business growth for insurers.
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More Than Skin Deep: A Global Overview
Of the 19.3 million new cancer cases worldwide in 2020, more than 1.5 million were due to both benign and malignant skin cancers of which 324,000 were malignant melanomas. An estimated 57,000 people died in 2020 from the disease.1
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10 Tips for Assessing Life Insurance Claim Fraud in Unfamiliar Jurisdictions
Marjorie Corvalan, Senior Counsel in RGA’s Asian Pacific region, provides practical advice to help claims assessors detect fraudulent claims associated with falsified death.
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Insurance Fraud Trends: A Snapshot of Global Challenges
No market is free from insurance fraud, and its negative effects on both insurers and the policyholders they serve are universal. RGA's Marilda Kotze explores.
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6 Claims Best Practices for Life Insurance Fraud Prevention
If you work in life insurance claims long enough, you see every kind of scam – from false identities and account takeovers to unauthorized beneficiary changes and fake deaths. RGA explores.
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Five Areas of Medical Innovation in Critical Illness (CI)
No one is better at understanding critical illness (CI) than the physicians, actuaries, and analysts charged with defining it for critical illness policies. And, arguably, no job in insurance today is tougher. Explore five areas of rapid change are attracting the greate...
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Claims and COVID-19: RGA Global Survey Sheds Light on Short-Term Challenges and Longer Lasting Risks
From July to September 2021, RGA surveyed 61 major insurers around the world to find what 2020 COVID-19 claims experience may signal for the future. The results reveal a compelling story of swift industrywide adaptation, remarkable achievement – and continuing strain. F...
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Coverage over the Long-Haul: Managing Disability Claims for long COVID
To increase understanding of the ever-evolving condition that is known as “long COVID," RGA has launched a three-part toolkit t...
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Healthcare Ripple Effects of the COVID-19 Pandemic
The pandemic severely disrupted hospital services, particularly in the first half of 2020. As waiting lists for care have grown, RGA's Anna Currie wonders about morbidity and mortality impacts. She draws on major research by the Institute for Public Policy Research (IPP...
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Highlights from the U.S. Group Disability Claim Leaders Forum
More than a year after a pandemic transformed the world of work, how are group disability insurers responding? At RGA’s 27th annual Disability Claim Leaders Forum, representatives from major carriers shared intriguing insights.
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Global Claims Views: When Insurance and Medicine Collide – The Impact of Medical Advances on Critical Illness Definitions
Aligning Critical Illness definitions with clinical diagnoses is not an easy task, and the speed of medical advances can lead to difficulties applying CI definitions at claims stage. RGA's Marilda Kotze and Anne Casey explore some of the common challenges that this c...
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Global Claims Views: 20/20 Vision – Looking Back to Gain Future Insights into Claims
The pandemic forced insurers to adapt to rapid change; it also highlighted potential future opportunities. RGA's Belinda Thorpe offers six lessons from the crisis that claims teams can learn – and act on – to succeed in the future.
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Global Claims Views: After the Storm, Long-Term Health Consequences of COVID-19
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RGA's Marilda Kotze discusses the impairments most likely to result in a claim among COVID-19 survivors, as well as clinical presentation, functiona...