Claims

Add a title
#F2F2F2
NaN
true
false
Pipe Position
Image
Add a title
#F2F2F2
NaN
false
false
Pipe Position
Image
Add a title
Hex Color
NaN
false
true
left
Image

Excellence in claims management requires deep technical knowledge – and a human touch. 

RGA is distinguished by more than the depth of our technical expertise. We are known for the value we place on forming stable, long-term partnerships and our demonstrated commitment to protecting the honest policyholder. RGA has repeatedly been ranked #1 globally by claims managers on NMG Consulting's Business Capability Index.

Why Partner with Us? 

Add a title
#f2f2f2
NaN
false
false
Pipe Position
Image
Add a title
#000000
NaN
false
false
Pipe Position
Image

Global Insight,
Local Expertise

 

Our philosophy is to deliver claims decisions that are not only technically correct but reflect local market conditions and practical considerations. We apply a uniquely cross-functional approach to ongoing claims management, leveraging our global reach, local insight, and expertise. And we stand by you at every step.  

Contact Us

Shared Knowledge
and Insight

  • Access claims experts who are widely recognized in the industry for technical acumen, insight, and fairness. 
  • Benefit from world-class claims management technologies and tools, including the RGA Global Claims Manual/Guide. 
  • Experience high-quality training and continuing education for new and seasoned claims professionals through interactive case studies, educational videos, and other training tools.

 

Add a title
#f2f2f2
NaN
false
false
Pipe Position
Image

Our Capabilities

Let Us Support You in Reaching Fair Claims Outcomes

Claims management has always been complex, and never more so than today. Every insurer’s reputation rests on the ability to pay the right claim at the right time, every time. Our deep expertise and years of experience can make all the difference in your claims practice. Please reach out to your local RGA Claims team or representative to learn how RGA can assist you.

Add a title
Hex Color
NaN
false
true
left
Image
Claims analysts convene to discuss a difficult case
Add a title
#ffffff
NaN
false
false
Pipe Position
Image
Add a title
Hex Color
NaN
true
true
right
Image
A woman types on a laptop, completing claims training

Access Unique Tools via the Global Claims Manual / Guide

Benefit from world-class claims management technologies and tools, including the RGA Global Claims Manual/Guide.  Available in multiple languages, this all-in-one resource includes comprehensive, country-specific overseas death claims risk management and fraud prevention tools and calculators. Users can access a library of best practice guides packed with practical advice, medical information and definitions, key considerations, and knowledge checks across an array of benefit types and critical illness and disability income conditions. 

Already a Client? Login      Download More

View the Experience 

  
Add a title
#f2f2f2
NaN
false
false
Pipe Position
Image

Discover Pathfinder


Available exclusively to RGA clients, the Pathfinder claims training program for professionals empowers each user to individualize learning experiences by role and need. The program provides high-quality training and continuing education to prepare both new and seasoned claims professionals for success through interactive case studies, educational videos, and other focused tools.

Download More

View the Experience

Add a title
#ffffff
NaN
true
true
left
Image
Add a title
Hex Color
NaN
false
false
Pipe Position
Image
Pathfinder
A pathway passes through a light filled atrium
Add a title
#000000
NaN
false
false
Pipe Position
Image
Add a title
Hex Color
NaN
false
true
right
Image
Physicians and leaders at RGA discuss medical insights

Keep Pace with Change 


Explore new perspectives and gain exclusive insights from RGA’s highly regarded publications, research, surveys, and thought leadership.

Global Claims Views

Add a title
#fffffff
NaN
false
false
Pipe Position
Image

You Might Also Be Interested In ...

Data Solutions

Let us partner with you to drive efficiency and growth by transforming risk assessment with advanced analytics informed by RGA expert insights.

Behavioral Science Insights

Benefit from behavioral science research, training, product development consulting and the proprietary I.N.S.U.R.E. M.E. model.

Global Claims Views

Explore short, topical articles about important claims issues in markets around the world, written by RGA Claims experts.
Add a title
#F2F2F2
NaN
false
false
Pipe Position
Image

Let's Connect

Add a title
#000000
NaN
false
false
Pipe Position
Image
Add a title
Hex Color
NaN
false
false
Pipe Position
Image
Marilda Kotze
Marilda Kotze

Vice President, Global Head of Claims
RGA South Africa

Lionel Perinel
Lionel Périnel
Chief Operating Officer, EMEA
RGA EMEA

Our Team is Here to Help

RGA is distinguished by more than the depth of our technical expertise; we are known for working with you to enhance claims management and improve outcomes. 

Get in touch

Add a title
Hex Color
NaN
false
false
Pipe Position
Image

More Insight from RGA