You have certain rights regarding your personal information, subject to local laws and circumstances relating to the processing of your personal data.
Your rights include the right to:
- access your personal information and details relating to the processing of your personal information;
- rectify the information we hold about you;
- erase your personal information;
- restrict our use of your personal information;
- object to our use of your personal information;
- receive your personal information in a usable electronic format and transmit it to a third party (right to data portability); and
- lodge a complaint with your local data protection authority.
Since we receive your personal information directly from your insurance provider, you should contact your insurance provider first if you would like to exercise your rights. We encourage you to inform your insurance provider if your personal information needs to be corrected or updated (and you may be under a legal duty to do so).
If your insurance provider has not resolved your request or concern, or if you would like to contact us directly to discuss or exercise your rights, you may contact us via our online contact form, or using the contact details provided in the section ‘Contact Us’ below.
We are committed to working with you to obtain a fair resolution of any request, complaint, or concern about privacy. If, however, you believe that we have not been able to assist with your request, complaint, or concern, you have the right to make a complaint to your local supervisory authority (i.e. the supervisory in the jurisdiction where you live or work) or the supervisory authority of the jurisdiction where you believe an infringement of data protection laws has occurred. Contact details of supervisory authorities are available at the following link: Supervisory Authorities Contacts