The type of information we collect and process about you will depend upon specific circumstances relating to your insurance policy we are underwriting and any claims arising. It may include any of the below (where permitted by law):
Your name, age, gender, date of birth, photographs, marital status, nationality, height and weight, leisure activities and interests.
Your government-issued ID and other certificates (for example, birth or marriage certificates), driving license, social security number (or local equivalent).
Your address, telephone numbers, and email address.
Information about your family and home:
Number of your children and their name, age, gender, date of birth, height, and weight, your dwelling type, your household income, home valuation, household demographics, and number of personal vehicles.
Employment and experience information:
Your employment history, your employer, job role, salary, employment benefit options, educational background and any professional licenses and qualifications.
Details pertaining to your bank account, annual income, investment/savings, tax payer ID, credit history and transaction history.
Insurance policy and claims related information:
Information relating to underwriting insurance products and managing and processing insurance claims, such as previous insurance records and claims histories, your insurance policy quotes, terms and issue dates, recommendations and decisions regarding your policy underwriting and claims.
From the information we collect about you, we may also derive or generate further information such as risk ratings. Some of this information is generated through profiling (see the section below on "Do we use personal information for profiling and automated decision making?").
If you are a data subject residing in any EEA country or United Kingdom, seek for more detail at the following link.
Relevant to South Africa: What types of additional Personal Information do we collect from South African data subjects?
In South Africa, when we provide services to business clients, we collect and process the following information of juristic persons:
- Company details:
Company name, registration number, VAT Number
- Contact information:
Company postal address, telephone number, facsimile number and email address
- Bank account information:
Company account name, account number, branch code, bank name
We use this information to provide our services and execute our contractual obligations, including the following:
- to set up our clients and relevant treaties on our systems,
- to engage with our clients whilst fulfilling treaties,
- to manage and perform payments to our clients.
Provision of this information, as well as the Personal Information listed in the section above, to RGA is mandatory. If under any circumstances we cannot obtain it, we might not be able to provide our reinsurance services and fulfil our contractual obligations to clients.