Case Study: Data-Driven Automated Underwriting

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Establishing a 50% straight-through processing rate with automated life underwriting

Learn how a midsized Canadian insurer leveraged the Aura Next decision management platform to overhaul its manual and time-consuming underwriting process.

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The Challenge:

 

To reduce the risk and inefficiencies of their existing operation, the insurer was looking to digitize and automate the application and underwriting decision-making process.

 

 

 

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The Results:

  • Reduced time from application to underwriting from weeks to minutes
  • Established a 50% straight-through processing rate for all products

  • Created a completely digital, omni-channel experience enabling point-of-sale decisions


More Solutions from RGA

Underwriting and Claims
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  • June 2025

Video: The Automated Advantage in Claims

By
  • Curtis McAdams
In Brief

Claims automation is reshaping the insurance landscape, helping slash processing times, reduce manual tasks, and turn claimants into loyal customers.

Contact us today to discuss how you can best leverage claims technology and take advantage of RGA's partnership with a leading provider of claims technology automation. 

Meet the Authors & Experts

CURTIS MCADAMS
Author
Curtis McAdams
Vice President, US Individual Life, Claims & OSC, RGA