To protect your privacy, policy-specific questions cannot be handled through this email channel. Please use the option below that best describes you:
If you are contacting us regarding an Aurora policy or contract, please call Aurora Customer Service at 1-800-265-2652 for assistance. Aurora policy and contract inquiries are handled by telephone so that identity verification can be completed before discussing policy information. As a result, policy-specific questions submitted through this website will not receive a detailed response by email.
If your pension benefit was transferred to RGA, please visit our Pension Risk Transfer Annuitant page for answers to common questions: https://www.rgare.com/solutions/financial-solutions-rga/pension-risk-transfer-(prt)/annuitants. For account-specific help, please call the service center using the toll-free number in your Welcome packet, and have your contract number ready.
Not sure which applies to you? Check your most recent statement, certificate, or Welcome packet — it will name the company responsible for your benefit.
For all other inquiries, your message has been received and will be directed to the appropriate team.
Multinational life and health insurers must grow in markets that are increasingly complex. RGA’s Global Accounts augments our local expertise with a global view and a central point of contact. We deliver specialized expertise, deep industry knowledge, and insight into the most disruptive innovations.
Visit our extensive collection of articles, white papers, and videos to explore fresh perspectives regarding risk assessment and risk transfer.
Clients consistently rank RGA as the market leader in regional surveys. In 2025, RGA was rated #1 for the 15th consecutive year on NMG Consulting’s Global All Respondents Business Capability Index, based on feedback from life and health insurance companies worldwide. Curious? Let's have a conversation.
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Risk is typically viewed in the context of avoiding losses, but RGA understands the power of deep biometric expertise and local market insight to fuel growth and enhance value. By supporting the ongoing growth and resilience of our clients across the globe, we ultimately help bring financial security to people when most needed.
At RGA, we know that standing still may be the greatest risk of all.