Global Client Office

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Through our Global Client Office (GCO), RGA combines established expertise with a client-centric approach to deliver innovative solutions to your competitive challenges. 

Contact Us

RGA established its Global Client Office (GCO) in 2021 to strengthen and align the company's strategic client-centered approach and enable efficient service delivery and holistic solutions. Olav Cuiper, Executive Vice President and Chief Client Officer, leads the office.

The GCO consists of Global Marketing, Client Engagement, Innovation and Partnerships (RGAX), Global Accounts, and Health. Together, the team works closely with our insurance partners to identify needs across an increasingly digitalized customer journey and create innovative new business models.


 

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Our Philosophy

RGA is widely recognized for superior risk management expertise and financial solutions, but it is our customer-centric approach that truly distinguishes us. 

At RGA, we succeed when our clients succeed.

We partner with clients to take on the industry’s biggest challenges, and by working to ensure the success of our clients, RGA also helps more people benefit from the security insurance provides. Together, we advance our shared purpose of making financial protection accessible to all.

 

Our Thought Leadership


Staying relevant is crucial in a volatile, uncertain, complex and ambiguous world. At RGA, we believe this is only possible when we stay in touch and on top of the trends, technologies, and transformational strategies that are reshaping life and health markets. We also appreciate the power of shared knowledge, which is why our experts offer deeply researched white papers, timely and topical articles, countless webinars, and short-form videos to our clients around the world. Curious? Explore our Thought Leadership series on YouTube and our Knowledge Center for more.

View Thought Leadership Videos     black magnifying glass  Discover The RGA Knowledge Center

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Our Capabilities

Innovation and Partnerships

The traditional linear value chain is transitioning to a more complex web of insurance ecosystems. Through our interconnected relationships with insurers, insurtechs, and other providers and RGAX, our innovation accelerator, we empower insurers to better navigate a rapidly evolving competitive environment. 

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Ideation meeting with leadership of RGAX, RGA's accelerator
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Brainstorming session featuring two colleagues at RGA

Product Creation

We build on established capabilities to explore untapped opportunities, combining expertise in risk management and financial solutions to develop new products, novel propositions, and more effective ways of doing business. Learn more about the successful products we have brought to market. 

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Global Reach. Local Insight.
Global Accounts.

By applying insights learned in one market, RGA’s Global Accounts team helps develop scalable solutions in other markets. Learn more about how excellence in product asset management can create tangible value and commercial success. 

Global Accounts

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A trio of colleagues from RGA's Global Accounts team review a proposal in Toronto
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RGA's John Rutherford meets with Colin Westin to discuss global health topics

Health

Public health systems are under intense pressure from aging populations, increasing chronic diseases, rising medical costs and the healthcare demands of a growing global middle class. RGA is uniquely positioned to navigate this dynamic environment, offering a range of locally customized solutions in a number of key markets. 

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You Might Also Be Interested In ...

Honors

In 2022, RGA was ranked #1 for the 12th consecutive year on NMG Consulting’s Global All Respondents Business Capability Index (BCI), based on feedback from life and health insurance companies worldwide.

Financial Solutions

RGA pioneered the use of reinsurance as a financial management and portfolio optimizing tool, and we remain a leading provider of such solutions around the world. 

RGActual

RGActual explores the latest trends influencing the insurance industry and the innovative ways RGA and its partners are rising to meet challenges via products and distribution, research, and social engagement. 
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Let's Connect

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olav cuiper
Olav Cuiper

Executive Vice President
Chief Client Officer
Reinsurance Group of America, Incorporated

Dennis Barnes
Dennis Barnes, Jr.

Chief Marketing Officer
RGA 

Chief Executive Officer
RGAX

Paul Nitsou
Paul Nitsou

Executive Vice President
Global Client Support & Initiatives

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Arjan van der Velden
Arjan van der Velden
Vice President, Chief of Staff 
Global Client Office
EMEA Marketing Business Partner
John Laughlin
​John P. Laughlin

Executive Vice President
Reinsurance Group of America, Incorporated 

Our Team is Here
to Help

 

Our team works closely with our insurance partners to identify needs across an increasingly digitalized customer journey and create innovative new business models.

Curious? Contact us. 

Get in Touch

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