• Articles
  • August 2020
  • 5 minutes

Get the Facts about Group Disability Claims Appeals

  • Kari Briscoe
  • Jill Underhill
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In Brief
Get the facts about group disability claims appeals from a first-ever survey of common practices and challenges.
RGA's survey of 12 major group insurance carriers in the U.S. highlights intriguing trends in appeals management, from how insurers are organizing operations to comply with the Employee Retirement Income Security Act (ERISA) to common approaches to artificial intelligence.

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Meet the Authors & Experts

Kari Briscoe
Kari Briscoe
Director, Claims Consultant, U.S. Group Reinsurance
Jill Underhill
Jill Underhill
Director, Claims Consultant, U.S. Group Disability Reinsurance