Alongside increased technical requirements, insurance claims assessors face growing emotional demands as they regularly support people through major life challenges. Building a sustainable claims profession requires providing the necessary mental health and wellbeing...
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The new categorization for myocardial infarction (heart attack) could have an impact on diagnosis and treatment, and improved standardization of the diagnosis of myocardial infarction clinically and for research purposes. But while definitions are important clinicall...
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Difficult claims conversations often carry emotional weight for the claimant and assessor. Behavioral science offers practical ways to reduce any threat, build trust, and simplify communication so customers can better understand what is happening and what comes next....
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As retirement protection gaps grow, regulators are taking a closer look at asset-intensive reinsurance. The key challenge is balancing effective oversight with the industry's ability to provide retirement income solutions.
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In this brief video, RGA's Rosmery Cruz discusses how simplified, better-framed communications can improve soon-to-be retirees' willingness to choose annuities.
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Part 1 of this article series explores how medical science is reshaping the critical illness (CI) landscape. Part 2 turns to actuarial science – because even the most clinically sophisticated CI product will fail if it cannot remain affordable, sustainable, and fit f...
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Recent mortality experience increasingly supports a return to pre-COVID-19 pandemic expectations in the UK and the U.S., but the pattern is not universal. Analysis using three philosophical views calibrated to the CMI_2025 model shows why assumption-setters must alig...
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As long as the smoker-to-non-smoker mortality ratio remains relatively stable across impairment severity levels, smoking and the impairment should be considered independent, and no additional interaction should be reflected in underwriting. Only when the smoking mult...
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In this brief video, RGA's Dr. Dave Rengachary highlights the challenges insurers face when trying to transition wellness programs from idea to measurable business strategy. He uses a real-world example to highlight the components for successful execution: personaliz...
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At the 14th annual RGA Fraud Conference, one theme surfaced across many sessions: Identity has become the front line of fraud prevention. Insurers must combine technology, analytics, collaboration, and human judgment to answer the industry’s most fundamental question...
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Recent outbreaks of hantavirus and Ebola have drawn global attention, not because they are likely to become pandemics, but because they underscore the continuing need for strong surveillance, rapid response, and effective outbreak control when emerging infectious thr...
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As shifts in consumer expectations, distribution preferences, and underwriting capabilities reshape the life insurance market, SI is re-emerging as a practical way to reach underserved customers and close protection gaps.
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Climate change could ...
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Debate over FDA oversight of peptides reflects a broader shift toward consumer-driven health optimization that could affect the insurance industry. The key question is not simply whether peptides work but how rapidly emerging wellness interventions can influence heal...
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A first-of-its-kind RGA collaboration with AWS at an AHOU 2026 session revealed a clear message: The future of underwriting is already taking shape, with strong alignment around data, AI, and speed as the defining trend. What remains unclear is how organizations will...
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In this article for Asia Insurance Review, RGA’s Sainthan Satyamoorthy explores why tailored solutions, trusted distribution channels, and stronger advisory capabilities are key to accelerating insurance growth across Southeast Asia.
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