Strategy
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  • January 2026

Reinsurers Can Help Expand Insurance Reach and Awareness in India

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In Brief

RGA's Sunil Sharma tells Asia Insurance Review that life and health reinsurers in India play a crucial role in making insurance more equitable, sustainable, and available across diverse income groups.

 

 

Key takeaways

  • Reinsurers can significantly expand India’s insurance reach by providing capital, expertise, and support to develop simpler products, improve risk management, and strengthen digital distribution.
  • India’s insurers face major obstacles—including weak distribution networks, low awareness, and fragmented health data—that limit penetration and trust, particularly in underserved regions.
  • India’s young demographic combined with rapid digital adoption presents a major opportunity for insurers and reinsurers to drive wellness-focused, affordable, and technology-enabled insurance growth.

 

To address this untapped potential, the government and the market regulator Insurance Regulatory and Development Authority of India (IRDA) have launched the Insurance-for-All by 2047 initiative aligning with India’s 100th year of independence. Achieving this vision demands a coordinated push across distribution, product design, affordability, and digital infrastructure. 

Industry leaders and IRDAI have emphasized rethinking distribution, diversifying products, strengthening collaboration and research to close the coverage gap. Asia Insurance Review spoke to RGA India CEO Sunil Sharma on how reinsurers can help the Indian insurers. 

Insurers’ challenges 

Mr. Sharma said, “India is a geographically vast country with its population spread across diverse regions, which creates several challenges for the insurance sector. 

  • Lack of professional distribution
    The industry is facing shortage of professional tied agents. The attrition rate of agents is very high leading to significant replacement cost for insurance companies. 

    The current distribution models cater more to the urban and affluent markets, leaving large segments like middle class underserved. Insurers can extend their presence into rural and semi-urban areas by strengthening traditional channels like agents and banks, while simultaneously leveraging digital platforms to ensure accessibility, affordability, and trust across diverse populations. 

  • Lack of awareness
    This remains a major challenge as many individuals lack a clear understanding of the importance of insurance and how it functions. 

    Lack of financial literacy, complex product structures, and limited customer awareness lead many  to view insurance as an optional expense rather than an essential safeguard. As a result, policies may be undervalued, coverage may be insufficient, and the true role of insurance as a vital tool for financial protection and risk management may not be properly understood. 

  • Reaching tier 2 and 3 markets
    Insurance distribution is concentrated in metropolitan areas in tier 1, with few branches, trained agents, or professional channels in smaller towns. Limited financial access and digital penetration further restrict insurers from reaching these regions, leaving tier 2 and 3 markets underserved. 

  • Frauds and nondisclosure
    India lacks a centralised health database, with no linkage across life, health, and general insurance records. While the Insurance Information Bureau is working towards the integration of a centralised health database, progress remains limited. The National Health Authority’s Ayushman Bharat programme presents a strong opportunity to consolidate and centralise health data, which could significantly reduce nondisclosures and fraudulent claims. 

    In addition, the interpretation of Section 45 of the Insurance Act continues to create ambiguity, impacting how insurers handle misrepresentation and fraud, and further complicating trust and transparency in the system.  
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Role of reinsurers 

Mr. Sharma said, “With low penetration, trust issues, rising costs, and the need for digital transformation, reinsurers can bring both capital strength and global expertise to support the industry’s growth.”

Product innovation

Reinsurers can help insurers design simpler, affordable, and flexible products that meet diverse customer needs, including wellness-linked and microinsurance solutions. 

Risk management

By sharing risk and offering advanced analytics, reinsurers can improve underwriting, reduce claim volatility, and strengthen financial stability. 

Global best practices

Drawing on global best practices, reinsurers can guide insurers in digital distribution, customer engagement, and updates on regulatory practices. 

Capacity building

Reinsurers can support insurers with training, talent development, and technical knowledge in areas like AI, cybersecurity, and data analytics. 

Reinsure tech

Reinsurance can support insurance companies with seamless risk and financial solutions while balancing the onboarding of customers and risk management. 

Partnership ecosystem

Reinsurers like RGA regularly collaborate with healthcare providers, FinTechs, and digital platforms to embed insurance into everyday life and make it more proactive and wellness oriented. 

Capital relief

Reinsurance can offer capital relief by helping insurers respond to regulatory capital requirements, enabling growth and innovation. In addition, many reinsurers invest directly in local markets, bringing foreign capital and expertise that strengthen the domestic insurance ecosystem. 

Speaking about the Indian health insurance sector Mr. Sharma said it has traditionally focused on paying for treatment after illness strikes, rather than promoting wellness and prevention. As reinsurers, we can play a pivotal role in driving this change by: 

  • Working with insurers to create products that reward preventive checkups, healthy habits, and wellness benefits. This may reduce claims over time and build healthier communities. 

  • Sharing global experience from markets where wellness-based insurance is already successful. We can use data and analytics to help us spot health trends, predict risks, and offer more personalised solutions. 

  • Partnering with healthcare providers and digital platforms like fitness apps, health tech companies and health services to make wellness easy, engaging, and part of everyday life. 

FDI in insurance 

Speaking about FDI in insurance, which has now been liberalised to 100%, Mr. Sharma said, “The liberalisation of India’s insurance sector is a welcome signal of openness and long-term commitment to global capital. For us, this moment presents a unique opportunity to shape the industry’s future by partnering, diversifying and providing global expertise. Liberalised FDI also helps with the following.” 

Partnering and collaborating with insurers to drive product innovation, strengthen risk management frameworks, and improve capital efficiency. 

Diversifying the risk by helping design products that balance profitability with inclusivity, reinsurers can support sustainable growth while addressing India’s significant protection gap. 

Leveraging global expertise, reinsurers can guide insurers on best practices in underwriting, digital distribution, and customer engagement, helping to ensure that capital translates into long-term resilience and trust. 

Indian demography 

India’s young population gives the insurance industry a unique opportunity. While many countries are dealing with ageing populations, India has many people entering their earning years. Mr. Sharma said, “This is an advantage because insurers can reach customers early, build long-term relationships, and provide protection throughout their lives. The real test is whether insurers can make the most of this opportunity before the demographic edge fades. 

“We need to develop and offer simple, affordable, and flexible products that appeal to younger customers, use digital platforms they already rely on, and communicate in ways that fit their lifestyle.

By acting quickly with technology, trust, and innovation, insurers can turn India’s youthful population into a strong base for long-term insurance growth.” 

The insurance industry can actively motivate the younger population to adopt healthier lifestyles by emphasising the importance of preventive health. This means encouraging habits like balanced nutrition, regular exercise, and mental wellbeing practices. By promoting these behaviours early, we will not only build a culture of wellness but may also reduce long-term health risks. 

“Insurers can use these behaviours of younger generation to offer incentives like discounts on premiums, wellness rewards, or access to fitness programmes to those who demonstrate commitment to healthy living,” said Mr. Sharma. 

Expanding reach 

He said, “Digital platforms, data analytics, automation and mobile access will play a key role in making insurance simpler, faster, and more affordable. From initiatives like Bima Sugam, a unified digital marketplace for insurance to AI-driven risk assessment and vernacular mobile apps, technology helps to ensure that even rural and underserved communities can access protection with ease and trust. 

“Insurance products need to be simple, relevant, and easy to understand. Need-based coverage with well-defined and flexible riders can meet customers at different life stages, while easy communication through local languages, icons, and short videos can help them grasp key details about the product.”


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Meet the Authors & Experts

Sunil Sharma
Author
Sunil Sharma
Chief Executive Officer, RGA India