Skip to Main Content

Knowledge Center

Data Analytics and Technology

Automated Underwriting with OCR and NLP

Learn how RGA deploys an automated underwriting system that uses optical character recognition (OCR) and natural language processing (NLP). 

The system reviews complex underwriting documents and extracts critical information for quick accept or decline decisions via automated rules and predictive models. This can be challenging to scale for large numbers of simultaneous documents, but you will understand how RGA leverages advanced cloud computing to rapidly adjust to dynamic demand.

See also: AI Demystified: The ABCs of AI / ML / OCR / NLP / BI 

The Presenter

  • Jeff Heaton, Ph.D.
    Vice President, Data Science


Curious about RGA's medical insights?  Contact us to learn more. 

This video was developed in conjunction with actuview, the first permanent international media platform for actuaries ( actuview content reflects contributions from actuarial institutions, corporate partners and industry professionals. RGA is actuview’s sponsoring partner.
  • behavioral science
  • caregiving
  • consumer Engagement
  • customer engagement insurance
  • customer experience insurance
  • customer relationship insurance
  • demographic insurance
  • eldercare
  • fitness tracker insurance
  • insurance application contestability
  • insurance application regulation exclusion
  • insurance bundle
  • insurance linked wellness program
  • internet of things insurance
  • Iot data insurance
  • IoT insurance
  • life-style related mortality
  • lifestyle-related morbidity
  • low income
  • mental health
  • microinsurance
  • morbidity improvement
  • protection gap
  • rules engine
  • rules set
  • SI life insurance
  • simplified issue
  • simplified underwriting
  • simplified underwriting life insurance
  • underinsured
  • underwriting automation
  • uninsured
  • upselling insurance
  • wearable
  • wearable data insurance
  • wearables
  • wearables insurance
  • wearables risk assessment
  • wellness
  • wellness program wearables