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Underwriting and Claims

Mining Social Networks

Useful or a Waste of Time?
Social 1

The use of information from social networks has been a frequently debated topic in the insurance industry. Underwriters are asking, with increasing frequency, whether the Internet’s vast reach now makes it a valid information resource for applicants’ vocations, vacations, and avocations. Underwriters should take a case by case approach, weighing information against his or her experienced judgment.

Reprinted with permission of ON THE RISK, Journal of the Academy of Life Underwriting (
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The Author

  • Mary Hanson
    U.S. Underwriting (former)

    RGA Reinsurance Company


Underwriters should weigh these factors when applying information from social media in underwriting decisions. 
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  • claims
  • claims investigation
  • medical underwriting
  • middle market
  • protection gap
  • social media
  • underinsured
  • Underwriting